JamboHotels story

Our Story

About JamboHotels

Where the warmth of African hospitality meets the elegance of modern luxury. Discover the story behind Cape Town's premier boutique hotel experience.

The JamboHotels Story

A Legacy of African Hospitality

JamboHotels was born from a simple yet profound vision: to share the warmth and generosity of African hospitality with travelers from around the world. The word "Jambo" means "hello" in Swahili, embodying our philosophy that every guest deserves a warm welcome and exceptional care.

Founded in 2012 in the beautiful coastal city of Cape Town, we have grown from a small boutique property to one of South Africa's most celebrated luxury hotel brands. Our journey has been guided by the African principle of Ubuntu - the belief in a universal bond that connects all humanity.

Today, JamboHotels represents the perfect fusion of traditional African warmth and contemporary luxury. From our carefully curated rooms to our world-class amenities, every aspect of our service is designed to create lasting memories for our guests.

JamboHotels team

What Drives Us

Mission, Vision & Values

Our Mission

To provide exceptional hospitality experiences that celebrate African culture while delivering world-class comfort, creating lasting memories for every guest who walks through our doors.

Our Vision

To be Africa's most beloved luxury hotel brand, recognized globally for our authentic hospitality, commitment to excellence, and positive impact on the communities we serve.

Our Philosophy

Guided by Ubuntu - "I am because we are" - we believe in the interconnectedness of all people and strive to treat every guest as family, creating meaningful connections that transcend ordinary hospitality.

Ubuntu Philosophy

We embrace the African philosophy of Ubuntu - 'I am because we are.' Every guest is family, and their comfort is our purpose.

Excellence

We strive for excellence in every detail, from the thread count of our linens to the warmth of our welcome.

Authenticity

We celebrate authentic African culture while delivering world-class luxury and modern comfort.

Community

We support local communities through employment, sourcing, and sustainable tourism practices.

Our Journey

A History of Excellence

2012

The Beginning

JamboHotels was founded with a vision to bring authentic African hospitality to Cape Town, starting with just 20 rooms.

2015

First Expansion

After receiving numerous awards, we expanded to 60 rooms and introduced our signature spa and wellness center.

2018

Recognition

Named one of the top boutique hotels in South Africa, we continued to set new standards in luxury hospitality.

2021

Modern Era

Complete renovation with sustainable practices, smart room technology, and an enhanced focus on local experiences.

2024

Today

120 rooms, 3 locations, and a commitment to providing unforgettable African hospitality experiences.

15+

Industry Awards

15,000+

Happy Guests

12+

Years of Service

4.9

Average Rating